Shipping charges are calculated based on the order value. USPS Priority Mail and UPS are the default shipping methods for the United States and Canada. Orders placed by 2:00PM EST will ship the same day. Orders placed during the weekend ship the following Monday.
Shipping Costs (lower 48 U.S. States only, does not include Hawaii, Alaska and Puerto Rico):
Orders up to $38.99 – $5.99
Orders over $39.00 – FREE SHIPPING
Alaska, Hawaii, Puerto Rico, Canada, Australia & New Zealand:
Free shipping does not apply. Shipping costs will be calculated during check-out. PLEASE NOTE: ORDERS TO CANADA, AUSTRALIA & NEW ZEALAND TYPICALLY TAKE BETWEEN 2 AND 4 WEEKS DUE TO SHIPPING TIME AND CUSTOMS INSPECTIONS OUTSIDE OUR CONTROL. IMPORT DUTIES MAY BE ADDED TO YOUR ORDER.
CANADIAN CUSTOMERS: MSM IS NOW AVAILABLE THROUGH AMAZON.CA. GO TO WWW.AMAZON.CA AND SEARCH FOR “KALA MSM”. FREE SHIPPING AND NO IMPORT DUTIES WITHIN CANADA!
Alaska & Hawaii:
Due to the high costs of shipping to Alaska and Hawaii we are forced to charge real shipping costs. However, we offer a credit of $20 per order for shipping charges incurred, and will charge your credit card for the difference.
If you don’t experience noticeable and measurable results, we’ll gladly give you a complete and prompt refund of your full purchase price (excluding shipping), no questions asked. That’s our guarantee to you! Simply return the unused portion to us within 30 days of purchase for a full refund, shipping and handling excluded. Details are included with each shipment. Please note: When products are offered in small and large sizes (for example, 60ct and 360ct bottles, or 1-lb and 10-lbs bottles), we generally will not accept returns for a large-size bottle. If you are trying out our products for the first time, then we recommend purchasing a small-size bottle first.
SmartShip Discount Price Changes
MSMPure reserves the right to change SmartShip discount amounts at its sole discretion. If an item has already shipped before the discount changes, you receive the old discount on that order. The new discount, if any, will apply to future orders. As always, you have the ability to modify your scheduled order up to 2 days prior to the scheduled shipping date.
First-time Email Subscriber Discount
Coupon may only be used once and may not be used on previous purchases or when combined with any other promotional offers or discounts. Applies to regular priced in-stock items only and not to items on sale. Discount does not apply to shipping charges.
FALL SALE – 20% OFF Everything + FREE MSM Cream 1oz ($11.95 value)
Offer valid September 13 – 27, 2021. (11:59 p.m. Pacific Time).
Discount will automatically be applied at checkout on qualifying orders.
Coupon code: FALL2021
Excludes SmartShip purchases, items that are on sale, shipping, taxes and duties. Discount will not be applied when the cart contains SmartShip items. Not valid on previous purchases or when combined with the First-time Email Subscriber Discount. This offer has no cash value. Promotional savings may be deducted from returns.
FREE MSM Muscle & Joint Cream (1 oz.) with your purchase – $11.95 value
This offer has no cash value. Promotional savings may be deducted from returns. Not valid on previous purchases. This offer has no cash value.